Q: What does Sun Communities do?
A: Sun Communities, Inc. is the nation’s premier provider of manufactured home communities and RV resorts.
Q: I don’t have a computer or internet access; can I still apply to a role with Sun?
A: The only way to apply for a position with Sun is online. If you don’t have a computer, we suggest using a friend’s computer, visiting your local library, or you’re more than welcome to stop in at any of our properties and fill out an application using one of our computers.
Q: I have a criminal history; will I be eligible for employment with Sun?
A: Having a criminal history won’t necessarily disqualify you from being considered for employment with Sun.
Q: I’m a current resident, am I eligible to apply?
A: Yes, please apply online and indicate you are a current resident on your application.
Q: I don’t have a valid driver’s license, am I still eligible for employment with Sun?
A: Sun only requires a valid driver’s license for team members who work in positions that require operating a company golf cart, truck, etc.
Q: The position I’ve applied for is seasonal. How long does a season last?
A: The duration of seasonal positions can vary, but commonly last around 6 months.
Q: I was a seasonal team member last year; will I need to apply again?
A: Yes. As a seasonal team member, you will need to apply every season. However, by logging into your online profile, you may simply review your contact information for accuracy and express interest in a position quickly and easily. Click here to access your Sun Careers online profile.
Q: I’m a current Sun team member and I’m interested in transferring to another role in the company. What is the process?
A: As long as you meet the Internal Transfer requirements you are eligible to be considered for another position. You’ll want to discuss your interest in applying with your supervisor, then submit your application by logging into Sun Talent Center and navigating to the Careers section to search for the position and apply using the condensed internal application.
Q: How long will it take me to submit an application?
A: On average, it takes 15-30 minutes to create a profile and apply.
Q: After I apply, how long will it take me to hear back from Sun?
A: The time will vary. After you have submitted an application, our Talent Acquisition Specialists will review your qualifications and contact you if we feel you would be a potential fit for the role. Typically, you can expect to receive a response from our team within a matter of hours, or up to 5 business days from the time you apply.
Q: Who should I contact to inquire about my application status?
A: You may log into your Sun Careers online account to check the status of your application at any time.
Q: I’m having issues submitting my application, what should I do?
A: Make sure that the device you’re applying on supports the internet. Our application system supports all of the latest browsers – Internet Explorer, Firefox, Chrome, and Safari. Make sure that you have filled in all the require fields on the application. Required fields will be marked with a red asterisk (*).
Q: I’ve already applied to a position. If I’m interested in applying for another role, will I need to apply again?
A: Yes. If you see multiple roles that you’re interested in, please apply to each role individually. Your profile will be saved and will populate your information to each application.
Q: I’m trying to apply but I don’t have a resume! What do I do?
A: Certain positions will require you to upload a resume. If you don’t have a resume, you can create a resume from scratch or create a basic Word or Notepad document supporting your work history. For helpful tips on creating a resume, perform a simple Google search on “how to write a resume.”
Q: I’ve been sent an e-mail to schedule a phone interview with a Talent Acquisition Specialist, now what?
A: Please follow the link provided in the e-mail and select a date and time for the Talent Acquisition Specialist to call you. Make sure to provide the best phone number to reach you when scheduling. If you need to reschedule, click the link to do so in your confirmation email and select a date and time that better fits your schedule. If you experience issues with the scheduling tool, please contact your Talent Acquisition Specialist.
Q: I’m trying to select a time to interview but there isn’t any availability! What should I do?
A: Please contact the Talent Acquisition Specialist directly. Their schedule may be full, but he or she will do their best to find a way to fit you in!
Q: I’ve finished my phone interview, how long will it take me to hear back?
A: This will vary from position to position. After your Talent Acquisition Specialist has completed the phone interview, they will send your information and their feedback to the Hiring Manager for review. If the manager is interested in moving forward, we will contact you to schedule an onsite interview. If another candidate is selected for the role, you will be notified via email.
Q: I’ve been selected for an on-site interview, what information do I need to prepare?
A: Please have an extra copy of your resume and any additional supporting examples of work product, etc. you feel will be necessary.
Q: I’m being considered as a potential final candidate for a job opening, what are the next steps?
A: All final candidates will need to meet pre-hire criteria and pass a background check and drug screen. In the event you do not meet Sun’s hiring criteria, you will be notified and will no longer be eligible for this position. If any questionable items come up during the screening process process, you will be contacted for an explanation.
Q: I’m having trouble filling out my background check or scheduling my drug screen, who do I contact?
A: The easiest way to solve this problem is by contacting the Talent Acquisition Specialist who sent you the screening request. If your Talent Acquisition Specialist isn’t available, please call our background screening vendor, TalentWise, at (888) 451-2498.
Q: I’ve completed my background check and drug screen, now what?
A: The background check and drug screen results typically take a few days to be reported back to us. In some rare instances, it may up to two weeks for these to be completed. As always, feel free to contact the Talent Acquisition Specialist for an update on where you’re at in the process.
Q: I’ve been offered and accepted a position with Sun. Now what?
A: An offer letter will be sent to your e-mail to review and electronically sign. The offer letter needs to be signed within 24 hours of verbal acceptance. Once you’ve signed the offer letter, you’ll receive the electronic onboarding paperwork, which needs to be completed BEFORE your start date.
Q: I’ve received my welcome e-mail and onboarding paperwork. When does this need to be completed?
A: All onboarding paperwork must be completed by 3:00 pm EST the day BEFORE you’re scheduled to start. If you’re starting on a Monday, you must have all of your paperwork completed by 3:00 pm EST on Friday.
Q: I don’t have access to a computer, or I don’t have time to complete the onboarding paperwork before I’m scheduled to start, what do I do?
A: Please contact your Talent Acquisition Specialist for assistance, or the number for the HR Help Line, which is provided in your onboarding/welcome email. If you cannot complete the paperwork prior to your start date, we will need to reschedule your first day of work.
Q: I’ve completed my onboarding paperwork and orientation videos, what do I need to bring on my first day?
A: Don’t hesitate to call your Talent Acquisition specialist for questions about your first day. New team members need to bring identification to verify their their eligibility to work in the United States. Please see this link for the list of acceptable forms of ID.
Q: What time should I arrive to work for my first day?
A: Please check with your Talent Acquisitions Specialist for your start time. If you are unable to get in contact with your Talent Acquisition Specialist, please arrive at 9:00 am, ready to work, with your form(s) of ID.
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